The Manhattan at Times Square Hotel

“Stayed here two nights for work. After reading the horror stories I was worried about staying here, but it turned out to be great. It’s true that this hotel is undergoing renovations and the higher floors have nice, well appointed rooms. While the lower floors need a lot of work—but that is coming. The location is great—close to Times Square, Central Park, with easy access to uptown and downtown. I did have some issues with outlets not working but building engineers were quick to respond and solved the issues quickly. Staff was friendly, helpful, and polite. I would recommend.”

“Our stay at The Manhattan Hotel was absolutely wonderful from start to finish. The hotel itself was beautiful, comfortable, and perfectly located, but what truly made our experience stand out was the incredible customer service. A special thank you to Alison, her manager, and the entire staff for going above and beyond to make our visit smooth, stress-free, and enjoyable. From the moment we arrived, we felt genuinely welcomed and cared for. Every staff member we encountered was friendly, professional, and eager to help. Alison and her manager were especially outstanding. They took the time to assist us with a unique situation and worked diligently to ensure everything was handled seamlessly. Their kindness, patience, and dedication to guest satisfaction were truly impressive and made a lasting impact on our stay. In a city as busy as New York, it is rare to find a team that provides such personalized and attentive service. The staff consistently exceeded our expectations and made us feel like valued guests throughout our visit. Thank you to Alison, her manager, and the entire team for making our trip so memorable. We highly recommend The Manhattan Hotel and look forward to staying here again the next time we visit New York City.”